What is your return policy?

We have a 15 business day return policy, all items returned must have the original receipt and packaging and can not show signs of wear or damage. Customers are responsible for all return shipping.

We accept refunds and exchanges.

Returns : Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we are unable to offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@socklaboratories.com

Sale items:

Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged.

Exchanges:

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at sales@sockaboratories.com contact us today to get the address of where to send the items.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Privacy:

Sock Laboratories Socks does not disclose buyers' information to third parties.

All designs and content on Sock Laboratories .com are property of Sock Laboratories Socks